We would like to let our customers know that Purely Stairlifts is open and operating to the appropriate Government guidelines during UK lockdown. We are continuing to carry out new staircase surveys, maintenance and repairs as normal. If you need a stairlift in order to be discharged from the hospital or to enable you to move around your home freely, then we can help. 

Our services will be carried out in accordance with our strict hygiene measures to minimise your risk of exposure. The safety of our customers is incredibly important to the team at Purely Stairlifts, and we promise to make sure we provide our services as smoothly and as safely as possible.  

For information, call Purely Stairlifts on 0800 612 6542. 

Social Distancing 

We understand that some of our customers could be incredibly vulnerable to Coronavirus. This is why we will ensure that our engineers take the appropriate social distancing measures when arriving to install your stairlift.  

When we arrive at your home to install your stairlift, we will be wearing appropriate Personal Protective Equipment (PPE), such as disposable face coverings and gloves. For your peace of mind, these will be changed throughout the day. We will take strict measures to ensure that we sanitise appropriately. The same goes for consultation visits, and we will also maintain a 2-metre distance at all times. 

Cleaning Equipment 

Alongside keeping ourselves sanitised, all of our tools and equipment are thoroughly cleaned before and after each home visit. This is to reduce any transmission from location to location. We also wipe down all touchpoints such as handrails, door handles, light switches and power sockets, before and after every appointment. 

Our engineers are incredibly dedicated to making sure we keep each and every customer as safe as can be. Your health and safety are important to us. 

Services We Provide 

We remain motivated to provide solutions and support to increase the independence of the physically challenged and elderly, especially during these times. It is more important than ever to remain independent and mobile at home and provide the appropriate services to suit customers’ individual needs. Some of our services include: 

We are available for emergency call-outs for breakdowns and installations. We aim to minimise on-site time at a customer’s property to minimise the risk of exposure to you and your family. 


The day before our visit, we will contact you to make sure that you or anyone in your household is not displaying Covid symptoms. We will then call en route to double-check that the appointment can go ahead and that no symptoms have developed since our last conversation. 

Our staff is symptom checked daily, and will not conduct any appointments if symptoms are displayed. 

Contact Purely Stairlifts 

We understand how daunting it is living in these unprecedented times. The team at Purely Stairlifts is here to put your mind at ease. To ensure you remain fully mobile at home, we are still open and operating as normal according to appropriate guidelines. 

For more information, don’t hesitate to contact Purely Stairlifts. Contact us on 0800 612 6542, or email us directly at purelystairlifts@gmail.com

Purely Stairlifts

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